Frequently Asked Questions
Are you open? What are your hours of operation?
We are open 7 days a week!
Our Logan Square cafe is currently open from 7am-1pm, and our patio is also open and pet-friendly, weather permitting!
Our Hyde Park cafe is currently open from 8am-3pm.
Where are you located?
Our flagship cafe is located in Logan Square, at 3039 W Fullerton Ave, right across the street from the Logan square library!
Our Hyde Park location can be found on the ground floor of The University of Chicago’s Center for Care and Discovery at 5700 S Maryland Ave.
What does 100% of proceeds mean? Where do the proceeds go?
After we have paid our operating costs and our employees, 100% of proceeds get donated to Hope For The Day to support their proactive suicide prevention and mental health education programs.
To learn more about those programs or sign up for a session, click here.
What is Hope For The Day?
Hope For The Day is a Chicago-based non-profit that does proactive suicide prevention through outreach and mental health education. To learn more, click here.
Hope For The Day was created to honor all the friends and family members who had died by suicide. Founded in 2011, HFTD started in Chicago music venues doing outreach. Since those humble beginnings, they have evolved and grown to pioneer programming that we refer to as Proactive Prevention.
Who owns the coffee shop?
Hope For The Day owns and operates Sip of Hope as a social enterprise to financially support our proactive suicide prevention and mental health education programming. When Sip of Hope first opened, we partnered with Dark Matter Coffee, who helped us in many ways, guiding, educating, and training us to get to the point where we were able to step out on our own in October of 2020.
We continue to serve tasty coffee and break the silence one cup at a time, with the help of many incredible community members.
How do I get involved, donate, or partner with you?
If you have a cool idea for something related to the coffee shop, please use our contact form. If you would like to volunteer at local mental health outreach events, donate, or partner with Hope for the Day visit Hope For The Day's site at HFTD.org and fill out their contact form.
Can I host an event in the space?
If you’re interested in holding an event in the space during or after shop hours, please fill out our events inquiry form with as much information as possible, and we’ll get back to you soon!
COFFEE/ORDERS:
Where's my order/tracking number?
All order emails are sent out automatically. You should receive a confirmation email, followed by an email when the label is created, and when your order has been shipped. If you don't receive these emails, please reach out!
Once your order is picked up, please allow up to 14 days for delivery. If you still haven't received your order, please fill out our contact form with your order number and we'll get back to you as soon as possible.
What grind type should I use?
Whole Bean coffee is sent without being ground. Drip is a medium grind style typically used in a regular coffee pot with a filter. Espresso grind style is very fine and used for an espresso machine. French Press grind style is coarse and can be used in a French Press or to make cold brew!
